FAQs

What does Hargrove & Co. do?

Hargrove & Co. is a business advisory firm that works with founders, business owners and leadership teams navigating growth, change and transition. We advise across business strategy, organizational effectiveness, operating structure, leadership and culture, helping organizations strengthen how they operate, turn strategy into action and become less dependent on the people who built them.

Who does Hargrove & Co. work with?

Hargrove & Co. works with founders, business owners and leadership teams in established and growing businesses navigating growth, change, transition or increased complexity. Our work is especially suited to businesses with real traction that need stronger structure, clearer roles, better decision-making and a more deliberate way of operating.

What is operating advisory?

Operating advisory focuses on how a business actually runs. It connects strategy with execution by strengthening decision-making, accountability, operating structures, leadership effectiveness, processes and the systems that support day-to-day performance.

What makes Hargrove & Co. different?

Hargrove & Co. combines strategic clarity with practical, operational experience. We do not rely on generic frameworks or motivational language. Our work is designed around the real conditions of the business: how decisions are made, how teams operate, how leaders lead, and how growth and change can be supported without unnecessary complexity.

How does Hargrove & Co. structure engagements?

Hargrove & Co. structures engagements based on the needs, pace, and complexity of the business. Work may be delivered as a fixed-fee project, a retained advisory relationship, or a short-term strategic intervention. The right structure depends on the business context, the decisions being made, and the level of implementation support required.

How can I contact Hargrove & Co.?

You can contact Hargrove & Co. directly by email [email protected] or [email protected] or by phone at +1 613 852 8075.

Who founded Hargrove & Co.?

Hargrove & Co. was co-founded by Gabrielle and Brad Hargrove. Together, they bring complementary experience across executive leadership, strategy, transformation, operations, people and culture, sales, construction, design and real estate, giving the firm a practical, cross-functional perspective on how businesses grow, change and operate.

Who is Gabrielle Hargrove?

Gabrielle Hargrove is an executive advisor, operator and Co-Founder of Hargrove & Co. She brings more than 15 years of experience across business strategy, operations, transformation, organizational effectiveness, leadership, and people and culture, including senior executive roles within a large Canadian organization.

Today, Gabrielle works with founders, business owners and leadership teams navigating growth, change and transition, helping strengthen the business, support leaders as their roles evolve, and prepare organizations for what comes next.

Who is Brad Hargrove?

Brad Hargrove is an entrepreneur, operator, advisor and Co-Founder of Hargrove & Co., with more than 20 years of experience across real estate, design, project delivery and sales. He brings a commercial and practical perspective to the firm’s work, particularly where growth, customer experience and execution come together.

What is Hargrove & Co’s. advisory approach?

Hargrove & Co.’s approach is diagnostic, practical and tailored. We focus on understanding what already exists within the organization, strengthening what is working, and addressing what is getting in the way as the business grows, changes or transitions.

Why does Hargrove & Co. emphasise capability-building?

Hargrove & Co. emphasises capability-building because advisory work should leave leaders and teams better equipped to operate independently. The goal is not dependency. The goal is stronger decision-making, clearer roles, better operating habits, and practical structures that continue to serve the business after the engagement.

What services does Hargrove & Co. offer?

Hargrove & Co. provides business advisory and leadership support across strategy, operating structure, organizational effectiveness, leadership and culture. Our work can include strategic planning, organizational and role design, decision-making and accountability, business transformation, executive and founder coaching, and support through growth, succession and founder transition.

What is Strategy & Direction?

Strategy & Direction helps leadership teams clarify where the business is going and what actually matters. This may include business and growth strategy, service and offer design, market positioning, strategic prioritisation, and expansion planning. The outcome is a clearer direction, aligned priorities, and a focused plan that leadership can execute with confidence.

When does a business need strategy advisory?

A business may need strategy advisory when leadership is making important growth decisions, entering a new stage of scale, expanding services, rethinking market position, or trying to prioritise competing opportunities. Strategy advisory is useful when ambition is clear, but the path forward needs sharper focus and stronger decision-making.

What is Operating Model & Structure?

Operating Model & Structure focuses on how the business actually runs. This work may include organisational structure, role design, governance, decision-making frameworks, accountability systems, workflow design, meeting rhythms, planning cadence, and reporting. The goal is to create a business that operates with greater clarity, consistency, and independence.

Why is operating structure important for growth?

Operating structure matters because growth increases complexity. As a business expands, informal ways of working often become harder to sustain. Clear roles, decision rights, workflows, accountability, and leadership cadence help the organisation move faster, reduce friction, and avoid becoming overly dependent on a few key people.

What is Leadership & Team Effectiveness?

Leadership & Team Effectiveness helps founders, executives and leadership teams strengthen how they lead, align and make decisions. This may include executive and founder coaching, leadership expectations, role clarity, team accountability, performance management and support for leaders navigating growth, change or a shift in their role.

How does Hargrove & Co. help founders become more strategic leaders?

Hargrove & Co. helps founders step back from constant execution and build the leadership, structure, and decision-making capacity required for the next stage of growth. This often includes clarifying leadership roles, strengthening accountability, improving prioritisation, and creating operating rhythms that allow the founder to lead with greater intention.

How does Hargrove & Co. support business growth without creating chaos?

Hargrove & Co. looks at growth and operations together. Rather than pushing revenue in isolation, we help businesses align their offers, client journey, delivery model, workflows, and leadership capacity so growth is more sustainable and less reactive.

What is a Diagnostic & Strategy Sprint?

A Diagnostic & Strategy Sprint is a focused, short-term engagement designed to assess the business, identify key gaps, and define a clear path forward. It is best suited to founders or teams who need clarity before making larger decisions, investments, structural changes, or growth moves.

What is included in a Diagnostic & Strategy Sprint?

The specific scope depends on the business, but a Diagnostic & Strategy Sprint typically involves reviewing the current state of the organisation, identifying strategic and operational gaps, clarifying priorities, and outlining practical next steps. The aim is to give leadership a clearer view of what needs attention and in what order.

What is Build & Implementation?

Build & Implementation is hands-on support to design and put the right structures, systems, workflows and operating rhythms in place. It is best for teams that know where they want to go but need support turning strategy into action and strengthening how the business operates as it grows.

What is an Advisory Partnership?

An Advisory Partnership provides ongoing advisory and coaching support for founders and leaders navigating growth, change or transition. It provides a consistent thought partner to help leaders navigate their role, refine strategy, strengthen the business and keep progress moving as the organization evolves.

How do we know which engagement model is right for us?

The right engagement model depends on what your business needs now. If you need clarity, a Diagnostic & Strategy Sprint may be the best starting point. If you already know what needs to change and need support building it, Build & Implementation may be more appropriate. If you need ongoing strategic support, an Advisory Partnership may be the strongest fit.

How long does an engagement with Hargrove & Co. take?

Engagement length depends on the scope, complexity, and pace of the business. Some engagements are short-term strategic interventions, while others involve deeper implementation or ongoing advisory support. Hargrove & Co. defines the recommended structure after understanding the organisation’s needs, priorities, and readiness.

What is the first step to working with Hargrove & Co.?

The first step is to contact Hargrove & Co. directly to begin a conversation about your business, current priorities, and the kind of support you may need. From there, the firm can determine whether a Diagnostic & Strategy Sprint, Build & Implementation engagement, or Advisory Partnership is the right fit.

Does Hargrove & Co. publish pricing on the website?

Hargrove & Co. does not need to publish standard pricing at launch because engagements are shaped by the scope, complexity, and needs of each client. Work may be structured as a fixed-fee project, retained advisory relationship, or short-term strategic intervention.